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  3. Fundamentals of Internal Business Communications

Fundamentals of Internal Business Communications

In this course we’ll focus on the importance of internal communication, and you’ll learn how to improve communication across your entire organization

Andreas Loizou
Andreas Loizou
Business | core | 1 hour 30 minutes |   Published: May 2024
In partnership with: Coursera

    Discussions

Overview

1KSTUDENTS*
96.9%RECOMMEND*

This course includes:

  • 1.5 hours of on-demand video  
  • Certificate of completion  
  • Direct access/chat with the instructor 
  • 100% self-paced online 

Welcome to your course on Internal Business Communications. In this course we’ll focus on the importance of internal communication, and you’ll learn how to improve communication across your entire organization. We’ll look at communication strategies and theories, but the course is immensely practical so you’ll learn many tips you can use immediately.   The course gives you the right tools to improve your company’s comms. In today’s ever-changing business world, knowing how to use the correct channels is vital. We’ll also consider the different needs of your many audiences. You’ll learn to craft messages that are clear and compelling.   This course is relevant for all professionals who want to improve comms for everyone at their company. You’ll be empowered to build a communications culture that engages leaders, gives employees a voice and engages stakeholders.  

Skills You Will Gain

Clarity and Engagement
Communication Strategies
Internal Communication
Organizational Success
Practical Tips

Learning Outcomes (At the end of this program you will be able to)

  • Learn the principles of effective internal communication.
  • Evaluate the role of internal communication in business.
  • Develop skills for implementing effective internal communication.
  • Apply these learned skills in real-world scenarios.

Prerequisites

  • Basic understanding of business operations 
  • Familiarity with the role of communication in business 
  • Willingness to improve communication skills 
  • Desire to foster a more effective working environment 

Who Should Attend

This course if for everyone who has to communicate at work that includes team leaders, project managers, department heads, corporate executives and communications officers. Everyone at work will benefit hugely from this course! 

Curriculum

Instructors

Frequently Asked Questions

How much do the courses at Starweaver cost?

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Do you offer any certifications upon completion of a course at Starweaver?

Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.

Does Starweaver offer any free courses or trials?

No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.

Are Starweaver's courses designed for beginners or advanced students?

Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.

What payment options are available for Starweaver courses?

We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.

Do you offer refunds?

Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Module 1: Importance of Internal Communication
2Module 2: Aligning Internal Communication with Organizational Goals
3Module 3: Strategies for Effective Internal Communication

Segment 07 - Evaluating the Needs of your Audiences

Segment 08 - Aligning Internal Communications with Organizational Goals

Segment 09 - Cultivating Organizational Integrity through Effective Communication

Segment 10 - Designing a Strategic Internal Communications Plan

Segment 11 - Implementing and Evaluating an Internal Communications Strategy

Segment 12 - Merger Reading Video

Segment 13 - Crafting Effective Communications for Crisis and Technical Issues

Segment 14 - Managing Internal Communications During Employee Misconduct

Segment 15 - Content: The 4 Cs of Internal Comms

Segment 16 - Navigating Sensitive Internal Communications: Redundancies, Cultural Shifts, and Mergers

Segment 17 - Effective Internal Communications for Cultural Change and Mergers

Segment 18 - Congratulations and Continuous Learning Journey

Segment 01 - Introduction to the Course & Meet Your Instructor

Segment 02 - Why Internal Communication is Important

Segment 03 - Exploring Vertical Communication in Organizations

Segment 04 - Harnessing Horizontal Communication for Organizational Success

Segment 05 - How to Create the Best Comms Experience for your Employees and Colleagues

Segment 06 - Miramax Reading Video

Andreas Loizou

Andreas Loizou

Andreas combines deep business expertise with a passion for writing. He teaches business writing, storytelling, and communication skills to professionals across the globe.

He holds a First in English Literature and Linguistics from the University of Leeds and a Master of Studies from the University of Cambridge. Andreas is also a graduate of the prestigious Faber & Faber Novel Writing Academy.

His business background is equally impressive. Andreas qualified as a Chartered Accountant with PwC, worked as an equity analyst at Goldman Sachs, and served as Director of Training at FT Knowledge for over a decade.

As a trainer, Andreas has delivered impactful sessions for clients including the London Stock Exchange, the European Investment Fund, the Public Investment Fund (PIF), BNP Paribas, Lexington Partners, Sanabil, and Lloyds Bank.

In addition to his training and business credentials, Andreas is an accomplished author. His book The Devil’s Deal was published by the Financial Times and featured in WHSmith’s Top 20 Business Books, with translations in nine languages. His second book, The Story is Everything, was released by Hachette in 2022. His upcoming title, Write Now! How to Influence and Connect With Your Business Writing, is set to be published next year.

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